Digital Health Services at ֱ

Connect with Your Care: Anytime, Anywhere

Access the expert, multidisciplinary care from doctors, specialists, and providers at ֱ, now with our streamlined and simplified telemedicine digital services. It's on-demand online care when you need it most.

Our comprehensive suite of virtual Digital Health Services means that managing your — and your family's health — is easier than ever.

The secure digital services give you greater control over your healthcare, making it easier and more convenient to access our world-renowned care online at your convenience.

Virtual Care Services, Access to Your Care Remotely


Video Visits

Speak with a board-certified physician using your mobile devices and our app. You receive the same high-quality care through telemedicine as an in-person appointment, but in less time and without any travel.

This service is for new and existing adult and pediatric patients. Video visits are available for primary care for children and adults, follow-up appointments, pain management, sleep medicine, and others. To find out if your providers participate in Video Visits, please contact them directly.

Virtual Urgent Care

Through NYP Virtual Urgent Care, get real-time telehealth access to an adult or pediatric Emergency Medicine doctor via video chat with a smartphone, tablet or computer seven days a week, from 8 a.m. to midnight.

Virtual Urgent Care are virtual visits with providers within the hospital network.

OnDemand Second Opinion

Getting a second opinion can be a vital part of making an informed decision about your treatment or the care of a loved one. With WCM OnDemand Second Opinion — a partnership between ֱ, NewYork-Presbyterian and Grand Rounds — you can utilize telemedicine to connect to our world-class experts to help you make an informed medical decision at a time that works for you, from wherever you live.

Our digital Second Opinion service features asynchronous communication via email between you and a provider to provide the best level of care for you virtually.

Tools to Stay Connected from Anywhere


ֱ Connect

Our updated patient portal, ֱ Connect, streamlines your entire patient experience digitally. Communicate with your doctor, access test results, request prescription refills, manage appointments, check-in for appointments, view and pay your bills — all digitally.

To sign up for Connect, you will need an activation code after your visit or you can .

Man looking at smartphone

ֱ App

Our mobile app — available for and devices — connects you directly to ֱ physicians. The telemedicine app sends notifications and allows you to manage appointments and healthcare from your mobile device.

Tools for Saving Time


eCheck-in

Using eCheck-in, you can update and confirm all your information, sign forms ahead of time, and set up payment in advance for faster check-out.

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FastPass

We developed FastPass for when you need an appointment sooner. Log into the ֱ app, add your name to a waiting list for earlier appointments, and we'll notify you when one becomes available. To find out if your providers offer FastPass, please call your provider directly.

Welcome Kiosks

When you arrive for your appointment, you can sign in at one of our Welcome Kiosks to expedite the process.

Stay in the Know, Wherever You Go


Health Podcasts

Our podcast series features in-depth conversations with our physicians and clinical staff on a wide range of health topics, from the latest medical advances to self-care tips for caregivers. No matter what your health journey looks like, we hope these podcasts help you make the best decisions for you and your loved ones.

Patient Care Blog

Get the latest health tips, medical advice, and trending news on our Patient Care Blog. We help to address common questions and concerns about health, highlight patient stories and feature new developments in the field.